SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eviraldeal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of eviraldeal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is good, it came to the Frost... I can't really appreciate the flood. It seems short and tight in the sleeves. Pockets because of this are very uncomfortable, whether because of the fact that it is small, or just a model such .. But the feeling that straight armpits. Looks beautiful. Fabric Good
Excellent jacket, I liked. The size approached, ordered M for parameters 85/70/90. Thank you.
Very long delivery 1,5 months to Zaporozhye. absolutely not tracked. to be honest, I thought the jacket was lost. the store is well done, always was in touch .. the jacket without any smell. practically not crumpled. the color is beautiful. the accessories are excellent, silver. pockets deep (not snag). on its parameters height 168, weight 53 kg, shoulders 39, bust 88-ordered XL and niskolechki did not regret. you can wear a sweater/T-shirt-and so, and it looks good. the only negative, the sleeves are not comfortable. not comfortable to put something in the pockets. I recommend the jacket))
Very nice and looks very good
this is my second order. fast delivery, thanks
Super Jacket!!! I advise, you will not regret)))
Specially took the size more so that you can put on a sweater
Super!!!! I recommend another jacket in black
Quality is super. Delivery 20 days to Volgograd
Jacket-class!!! At 44 size ordered XL, sits freely, as she wanted. The quality is excellent. The order came quickly. I recommend!
Je très contente
Very good jacket. The quality is super, even protruding threads were not. At OG. 86 ot69 ob90 47 kg. Also a gift. Ordered 27.09 took 19.10
The jacket was מאד small size XL fits learning 38/36
Odorless, beautiful, high quality. How long can wear it will show time
Quality Products, fully consistent with the picture and the description. With my settings: OG,, wear M-ku, store advice L village well, but, if wear top sweaters, then you need to take one size larger. Thank you shop for all, recommend!
Very nice recommended
Very nice, But the size is less than that gets. Pero very happy with the care of alieesprex.
The jacket is good quality. The numbers are a little smaler. I ordered size M (168cm, 63 kg) and it is a bit small (I can not close the zipper), but I can wear it open.
Today received your parcel. Good quality, good size come on a 44-46 l ordered. thank you, he helped with the questions answered promptly
Looks cool, but a bit short sleeves
Very short, as well as for the money it is good
Jacket pіdіyshla not rotten, Ale on заміри OG, RT-72, trіshki тіснувата shoulders I in hands, hoca hands Mene dosit hudі. 168 cm rіst. Good, not duzhe short. The yakіst. Dyakuyu.
All super, but the 48 size small. For me it does not matter, T. To use as a cape.
Wonderful SHORT JACKET!!!! Very fast delivery. My Height 170 weight kg order size L. The village well but a bit too small a show of hands, not sure, that order would I XL it would not have been great. Sewing jacket the 10 + straight lines smooth, does not stick, the fabric feels very soft and very similar to skin (Only smoother) Advise everyone to take! AND once again the jacket is short, but it was and should be. Very satisfied your purchase!
Good product for the price. Send fast.
A Little crooked sewn, very broad shoulders, very good quality material.
Loved my jacket..!! So much on time with no defect. Grateful to store
My options: height 1,68, OG 89, from 75. Order size L. Jacket right next to the shoulders. AND in the chest and waist is free. Very short. AND short sleeves (CM 1,5-2 more). Not without stocks. The photo: 1) sleeve stitched at different distances from the main seam (difference somewhere in centimeter); 2) belt on the back there is a wave. And: the very smooth, soft leatherette, very nice, fair) No spot) mixed impressions) did not communicate with the parcel arrived about two weeks in Moscow region.