SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eviraldeal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of eviraldeal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is super. Recommend store
It's a very nice evening bag. It is quite as in the picture. I'm very happy to have it!
Clutch worthy. The price is adequate. Delivered in 30 days by courier. I liked it. I recommend.
For a month this is my third order in this store. The order came even faster than the previous ones. The courier delivered (i did not even expect). I am very pleased with this store!!! Very! Thank you very much отзывчивому and внимательному store! I recommend!
Nice handbag, such as the picture. Recommend!
Delivery 3 weeks. Not big. Cute
Thank you very much store, very beautiful and very well packed!!!
I received the bag before the deadline, it is beautiful, I recommend the store
Very quickly sent a handbag; Beautiful, small, effectively shines, the details are attached securely; I recommend
Super happy with my purchase very beautiful bags and very elegant. I recommend without hesitation.
Handbag really liked. Came quickly. Seller recommend.
Very effective clutch! Quality performance, stylish. Purchase is very satisfied. The store is clever, delivered quickly, the packing is neat. Best recommendation to seller.
Purse is beautiful, but the packaging damaged the corner of the purse and now it is a bit wrinkly.
Clutches came. They look very good. The courier delivered to the house. Thank you very much to the store.
Handbag quality... all as in the photo. .. Delivery sdec... Thank you!!!
I ordered a friend at the prom and really liked it
Normally look small for phone and mylom.26 pamada
Love the bag! I can fit all party essentials w phone. Better than I expected! Great customer service
Small but nice!
Clutch bag is very beautiful. Came a month before The Crimea
Beautiful handbag for evening dress. Seller recommend.
Order came very quickly, was shipped immediately. It was very good, inflatable bag inside and pieces of foam outside, предохраняющими from the room. Recommend product and store
Cute handbag, delivery month. It's not communicate
Cool bag. Packed elegant. Reached The Crimea for 3 weeks. For evening suit perfect. Lipstick, mascara, phone etc. N. Fit. Thanks to the store.
Pretty and fast shipping
Such cual .. Super cute. Volveré the order
Bag beautiful small and pen иолько of chain I thought to be 2 super fast delivery!!!
Thank you! Very fast shipping!!!
Very nice Thank you
Fast Shipping, superb quality.