SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eviraldeal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of eviraldeal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine, as always. I take it not the first time, enough for half a year. Price-quality is the best. Thank you store.
The bag corresponds to its description, good quality. delivered quickly.
Delivery 3 weeks. thin, flimsy. dr proda was much thicker
Handbag is good, without marriage, without smell, arrived on time. Roomy and comfortable, thought it would be smaller in size, it turned out to be the most
Clutch just chic thanks separately for the gift
Compatible with description
The bag is very beautiful and high quality, fast delivery, thanks to such a good store
can't get quickly
All super i'm happy exactly as in the photo))) i recommend the store
For this money a great option
For this money even very good, came without jambs
I love this clutch, for a long time it is not enough, but for this amount you can buy 2-3 per year
I order the second one! Great bag!
Seller highly recommend. I ordered 25.07. It came 02.08. The product is excellent.
Very good love the size
A good, roomy clutch. Bought under shoes, but the color on the tone is lighter than the picture, but this photo reproduces, on my exactly in the color of the picture, but still beautiful. Thank you store for fast shipping!
Bag-Super!!! Smell a bit. I am very happy, make sure in different color
Accurate description of the goods, the quality is quite good, spacious, there is a little smell, but think eventually disappear. Yet put gum for hair and a note))).
This is the third case, but this is not a good (crooked, and they are very good.
Product Description. Size Bag almost A4, inside elastic hair band for free.
Nuuu… So so Not very comfortable and not too beautiful… More than the photo Garbage in general
Delivery fast, consistent with the quality on top! Worth the money! Until his wife happy!
Product arrived in perfect condition .. As described
Fast shipping autumn, to Novosibirsk 12 days! A second time. Cons of: a little spoiled quality inner material, the band became thinner and longer.
Soft to the touch and very spacious…
Clutch excellent! Fast delivery. Thank you!
Extremely Fast. And buy models. Big and like. The photo
Holds its shape. The rest of the goods satisfied
Bag wide and good, a little odor by within But is Quito fast