SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eviraldeal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of eviraldeal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To t-shirt sat as in the photo, you need to take a couple of sizes more, as far as i understand, or so the t-shirt is not elongated.
Daughter likes it
For his money will go, took the size m (i have s) small!
good but litlle size
Quality cool like a t-shirt
Perfect, is the second time buy.
The fabric is thin, pleasant, corresponds to the price.
very cute bright colors good fabric!
Cool but very thin
On leto super!!!! material super thin ale do not bother, sisyki is not visible)
Very soft. The seams are normal. The picture is less than in the photo. Size is not specified, but clearly less than xxl.
Size according to me was a little small as per European standards. Following for this all OK
Well packed, the print is bright as in the picture, the fabric is pleasant and on the body is comfortable, but the print is not as large as in the picture, which is sad, but so satisfied
Excellent
XXL to jak m
T-shirt is excellent, yes, synthetics, but pleasant to the body, does not shine through, there is no unpleasant odor, the pattern is bright, clear. At 46 size l sat perfectly. The order is happy, thank you.
Great fast shipping
Excellent product, very petty the sizing
Synthetic shirt, thin. Ordered 27 Aug, received 4 Oct.
Material Is disgusting, size s took M, fit. Bought for sale, order went 2 months
Ordered a size M, and is just a little, like a S. by otherwise well, t like
Very good printing and shirt quality esp at the low cost.
Synthetic!!! My Daughter will be not satisfied!
T-shirt is as the photo, drawing owl big at all before T-shirt, all clear, as they say in a review. True synthetic material and very shine, very thin, in general, all good, size fit. did not communicate with
perfect!!!
First came Chinese thing with really bright print fabric synthetic, but nice body. 168 cm 65 kg slightly loose, as like. Everyone is happy, thank you! Will order again.
ok
Bright image. Quality is not very good. Synthetic. The body is not nice. For it 4 stars. Size S in my 40 villages well. Shipping in Mo for about a month.
Light)
All OK
Nicely, missing test and wash up for end of Judge
Everything is fine, his wife liked
Fast shipping, beautiful T-shirt and pleasant to the body)