SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eviraldeal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of eviraldeal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Believed the castle to drive, and so normal
Bomb backpack, behind the wheelhouse! All sheds, shkirzam yakisniy, reception on the dot, the way to the normal yakisti. Sputnik buv trishki special smell, ale for 2 days vitrivall. Backpack is small, ale is small. Looks gorgeous. I'm all pre-satisfied, I recommended friends.
The backpack is good, but there is a minus in that it is not very practical to close the backpack on rivets, I have a Thermos on the road fell out of it. It is better not to fill the backpack, or it will open and always fall something out of it. The fabric inside the backpack resembles paper, but in appearance there is nothing to complain about. In principle, for their money is normal.
Fast delivery, the product is perfectly packed! Quality at a decent level! Looks pretty! My wife really liked the backpack. I recommend the store!
Quality is good. Nothing sticks out, without jambs. 100% as in the photo. There's a faint smell.
Fast shipping. Exactly as on the picture.
Great backpack. Thank You
Everything corresponds to the description. A little annoying rustling lining, and so everything is great. Neatly packed, nothing wrinkled, thanks to the store. I recommend
Delivery is fast, packing is good. Very satisfied! And also returned 4-5% from the purchase (7% is a deception), through the cashback system! Here is the link bit. ly/simple112 saving with each purchase. The link can scan with QR code.
There is a smell
The backpack is cool, moderately large and roomy. But in a couple of weeks the buckle began to break through the skin. I was hoping for a longer life backpack ((delivery 2 weeks.
I love it!
very quickly delivered
Excellent backpack, value for money, I really liked it, made under the skin.
For schoolchildren it is suitable, if not to wear textbooks, but only Notebooks. it was about 2 months, thanks to the post of Russia.
Excellent quality. Thanks for the Fast shipping and gifts. Recommend buy here
ER and MR zadovolena, backpack priyshov Taqiy yak on photo, store poklal podarunok, keychain for mobile phone, posilka priyshla in черкаси on Tyzhden ranіshe the line!
It 'S for 1,5 weeks, quality excellent
Order is very happy, backpack compact, but very spacious, quality Super shovchik rovnenkie. IN a gift doll keychain, my daughter was chosen once and overcame. Work prodovtsa happy, order came quickly. Thank You!!!
Great backpack for that price. Responsive recommend.
It Is very fast, but there is a smell that disappears for a week or more
Rukzachok cute, consistent with the description. Very well packed, no smell, inside gifts :)) Thank You
Class! A little smaller than the picture, and the vesh excellent. Seller put gift doll keychain, very nice, thank you
Neat, store recommend, inside a small gift, for which the seller single respect!!!
After payment. Come in 9 days to Latvia. elegant quality, no smell, packed very well. store put gift.
Cool backpack, quality excellent) Be sure to order something else)
The backpack is super, and very functional, I highly recommend, j'en am fan
Cool backpack, supposedly nubuck material, odorless
Excellent backpack, roomy. Happy, arrived very quickly. Inside were gifts :)
The money is 10000%. Neatly stitched, materyal does not smell, also a small gift (despite the fact, that I ordered from the sale). The Only Thing, think it's a little more, but this size is fine by me
Shipping from Moscow in MO for two days. All as the picture and the description. All buttons and mechanisms work. The Only Thing that is artificial leather is very thin, not expected. Price.
Sent very quickly. The quality is excellent. Smell a bit there. Package was in the air. Inside was a gift
Ryukzachek excellent: carefully sewn, not know how to behave in operation, but looks very dignified, moderately soft, color match, Thank you, and was also present inside necklace bracelet, fines, and very nice.
Good ryukzachek качесвтенный, I am happy, thank you store, reached quickly