SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eviraldeal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of eviraldeal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The vase is chic, I want more... But dear. Ceramics, not plastic. Quality! The store is very pleasant, sociable. Packaging above all praise: foam cube in tape, sticker carefully, glass! In general, I recommend...
Perfect exactly as the picture Perfect Packing Thank you very much :)
Cool stylish vase)) I advise!))
Perfect! It's very fast וארוז well
Cool vase, quite high quality, was very reliably packed
Good deal! Looks expensive and gorgeous! Color deep Navi and reach. Love it! Very well packed (see photo)! Good job, store!
Vase as the description. Great material and very beautiful. Fast delivery.
Vase super! Stylish and high quality. Thanks to the store.
Gorgeous vase! I got safe and sound! The store perfectly packed the goods!
Excellent packing
Nice vase. Thank you. Very beautiful. I advise you.
Not worth the price
Wonderful vase..safely packed and quick posting. Just 12 days to reach Canada. Love it. Thank you so much to the store.
Vase is excellent! Come a whole! Very beautiful!
Packed Top. Vase dazzling!
The vase came quickly, well packed in a box of foam, whole. The product corresponds to the description, i'm happy. Thanks to the store.
Она потрясающая. Я очень довольна. Тяжёлая, красивая, без изъянов. Упакована в пенопласт, на посылке наклейка "стекло". Все доехало в целости. Есть мягкие наклейки-ножки на основании, чтобы не скользила и не царапала поверхность. Заказала в поддержку креслу. Доставка быстрая, советую. Возможно возьму ещё в другом цвете. Ваза безупречна
вазы полностью соответствуют фото, были хорошо и надёжно упакованы. качество очень хорошее, без претензий
Вазы прекрасные!!!все хорошо упаковано! Доставка на дом)
Прекрасная, идеальная упаковка, очень хорошее качество, довольна, советую!
Вазы дошли за месяц, очень хорошо упакованы, с ними же отдельно шпагат джутовый, очень понравились 10/10
Ваза шикарная, брака нет, продовца рекомендую, пришло быстро, упаковано очень хорошо в пенопластовую коробку, все цело.
Больше, чем ожидалось, приятно удивлен.
Хороший продукт! Выглядит потрясающе, как на картинке.
отличные красивые вазы
Отличная ваза!!! всем советую.упаковано хорошо.
какая она классная!!! пришла быстро, в целости и сохранности. упакована была отлично
Быстрая доставка, и это уже третья ваза, купленная мною в этом магазине. Есть небольшой брак ( смотри последнее фото), но оценку снижать не стала, так как практически не видно, когда ваза стоит. Качеством и цветом ваз довольна, и упаковка очень надёжная. Однозначно рекомендую продавца!
РАН как на картинке
Топ-продавец, 11 дней после заказа, сделанного в Португалии, лучшая упаковка когда-либо, все 5 звезд.
Товар прибыл в течение 2 недель в Великобританию, и он как на фотографии от продавца.
Симпатичная ваза, соответствует описанию. Надёжно упаковано, всё в целости и сохранности. На дне вазы резиновые шайбочки против скольжения и царапин. Посылка шла меньше месяца. Спасибо продавцу!
отличная ваза. спасибо )))
Идеально!
Супер!
Товар дошел очень быстро ( в Московскую область). Все было хорошо упаковано. Вазочка очень симпатичная, соответствует описанию. Я довольна. Продавца рекомендую!
Очень быстрая доставка товара, брала вазу белую маленькую , очень красивая, Отлично упакована.Спасибо огромное !!!
Excellent transaction! Accurate description, good communication, fast shipping. Very good quality. Highly recommended.
Igual a la descripción
Ваза великолепная! Доставка очень быстрая. Спасибо! Буду заказывать еще других цветов!
fast delivery! Awesome product!!
Это чудо приехало ко мне за 10 дней! Она даже внутри прокрашена. В магазинах у нас таких не видела. А за такой срок доставки и время тратить не хочется на поиски. Причем она немного больше чем ожидалось. Цвет прям как на фото. Мужу тоже понравилась. Жду для нее теперь цветов
Accurate as described
All as the picture. Packed well, a chance to break is minimal.
Vase beautiful, packed carefully, reached quickly! The bottom special stickers, to avoid scratching the table. Gorgeous, will order again in a different color and size. By The Way vase more than expected, a nice bonus, rope.
Items are very nice and arrived in a good condition. Still some small defects are available.
good enough!
Vases are really perfect!!! It was for present and they gorgeous! Thanks for the store
Olichno product, Excellent store!!!
nice item and soft