SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eviraldeal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of eviraldeal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to the description. Quite cute bag for such a price, there is no smell, sending on the day of payment. The material, of course leatherette, but is sewn qualitatively, as it will be worn, let's see.
Quality and presentation higher than expected. A good product
Went to the Moscow region exactly 1 month, fully tracked. I take the same bag to my husband for the second time, in the same store. There are no problems. The previous bag served faith and truth 2 with a small year! It then 550 R cost!!! In general, excellent. Nothing broke, only during this time where the belt with the bag sewn began to tear. But this for 2 years is not particularly careful exploitation. This bag looks exactly the same. Let's see how it will be worn. Definitely recommend!
Happy with Bag. Quick delivery. Thank you.
Price quality, chic, i order the second) from the first departed year.
Very good quality product and very fast delivery.
I order a second time. A year ago the quality was better. Now the skin is worse and vanilla.
Product that meets your description. The only catch is i thought it was smaller. Good material and nice design.
All super for your price super
The product corresponds to the description, very compact and convenient bag for small things, which usually shove on the pocket of jeans and jackets, sent quickly, came practical on time, there is a smell, so far ventilated, the belt is long, the seams look durable, let's see in everyday use.
Quickly everything came, in good quality
As per. Fast delivery. I recommend it
Thank you to the store good wet leather recommend it
Bag for this money is very good, there are no external defects, zippers work. There was a parcel 3 weeks to rostov
Я уже покупал
Мне все понравилось и доставили быстро
Сумка классная! Небольшая, удобная и приятная на ощупь! Спасибо! Продавца рекомендую!
Пришла сумка за две недели. За свои деньги сумка супер. Покупкой доволен.
Заказал 18.04.2019, получил 14.05.2019 в Оренбургской области. доставка CDEK, сумку заказываю у данного продавца уже второй раз, первую - отдал сыну. качество отличное, зиму отходил, кожа не потрескалась. Продавца и товар рекомендую
сумка пришла за месяц, трек отслеживался, получали в офисе доставщика. Сумка качественная, вместительная, строчки ровные. спасибо
Заказываю второй раз, первая потрескалась спустя 2 года. Продавец отличный, доставка 12 дней до 54 региона.
All OK. Thank You
All normal, quality is good
The 10 дьюмовый tablet is not suitable.
The Goods is received. Thank You Very Much.
Good, roomy bag.
very nice,very good Thanks...,labai viskas ok,rekomenduoju,super
The Bag has a second time
Quickly reached the bag is not bad
Bag came very fast, satisfied with her husband.
Goods come for 7 days in growth!